TERMS & CONDITIONS

Terms of Service

All quoted prices for your event hire are based on enquiry details and are subject to change as details of the booking are altered

• Quotations are valid for a maximum of 30 days
• Bookings are not confirmed until the deposit is received 
• Deposits are calculated to 50% of the booking fee and required within 7 days of receiving booking confirmation.
• The vehicle/s supplied will be the vehicle/s stated except in circumstances beyond our control.
• Whilst we will do our utmost to get you to your chosen destination on time, we take no responsibility for delays incurred that are out of our direct control, ie: bad traffic conditions or mechanical breakdown. In the event of any unforeseen circumstances, be it a mechanical breakdown, or any other event, either before or during the booking, Our cars will provide a substitute vehicle/s if possible or other mode of transportation. We reserve the right to substitute a vehicle in case of an emergency.
• No responsibility will be accepted for restrictions relating to vehicle access at any location
• Clients are reminded that is against the law to partake of non prescribed drugs or cigarettes/vaping while in a passenger carrying vehicle. Alcohol is permitted on byo circumstances 
• In the event of any soiling or damage to the vehicle caused by the client or passengers, the client will be responsible to meet 100% of the costs of repairing and/or cleaning the vehicle – $250 cleaning fee

On The Day Of Event

• Times for your event hire are calculated from the time of arrival at the point of the first pickup address and the time at the final drop off address.
• Any overtime past the specified duration of the booking is charged at the appropriate half hour rate for the vehicle.

Cancellations

• In the event of the unthinkable happening, we treat each event hire cancellation individually. Special consideration is given when the circumstances are beyond the control of the client.

Our Policy Is As Follows

• Cancellation within 30 days prior to the booked event date:

1. Loss of 100% of deposit unless a replacement booking for the vehicle/s is accepted and paid. 
2. Cancellation within 30-60 days prior to the booked event date:
3. Loss of 50% of the deposit unless a replacement booking for the vehicle/s is accepted and paid for.
4. Cancellation over 60 days prior to the booked event date:
5. Loss of 25% of the deposit unless a replacement booking for the vehicle/s is accepted and paid for. 
6. These Terms & Conditions apply to all current bookings we have in our booking system.
7. These terms & conditions will still apply during national or world crisis events, though we will do our best to work with the client should this occur and conditions will be considered 
8. If a wedding is postponed & payment has been made the above terms & conditions only apply to the original booking date. Eg: if you postpone a fully paid wedding booking to another date or the next year, the cancellation policy relates to the original booking date only.
9. These Terms & Conditions may be updated without notice